It is very important to use all the sticks or vine reeds supplied with the chosen fragrance. It is recommended not to use fewer sticks than are supplied. On first use it is necessary to let the bamboo sticks or reeds soak for an hour and then turn them over. To adjust the intensity of the home fragrance, all or part of the sticks / reeds provided must be turned one or more times a day. The bamboo sticks that accompany each diffuser are designed to keep the color of the fragrance stable. There.
North American orders are shipped within 1-2 business days. You will receive an automatic dispatch email containing your tracking information once your order has shipped.
Our ultimate priority is your happiness with your product and the experience on our website. If you order a product that does not fit or match your expectations, you can return the product within 30 days in the original condition with no questions asked. Please email us to start a return / exchange process.
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